FAQ

If you have any questions related to Swiss Master Windows, please ask them through this form.
Before you put a question please go through the FAQ, maybe the answer is already there. Or make use of the HELP within the software.

Frequently Asked Questions

Question: Is it possible to enter players with two ratings (FIDE and National) at the same time?
Answer: No this is not possible, within the software a choice has to be made. If a player is entered in FIDE ratinglist format then the rating is marked FIDE. With the Dutch ratinglist format the mark is not set at the FIDE box.
Question: My opponent is treated as 2200 instead as 2340 (my own rating is 1850).
Answer: For the calculation of the TPR the 350 rating difference rule applies.
Question: 
What is mixed TPR?
Answer: the software only uses the ratings marked FIDE for TPR calculations. It is possible to calculate a mixed TPR (national and FIDE). If you put the mixed TPR in the ranking order or by using the Excel templates.
Question: is it possible to print the sponsorlogo directly on the pairings?
Answer: the excel templates offer a variety of possibilities for the output (help - contents - excel templates). It is also possible to import pictures and logo's in the templates.
Question: I do not have Excel on my computer. Is it still possible to print anything?
Answer: via the menu "report" - it is possible to print and export plain txt-files.
Question: I got the software from a friend. It does not make a pairing after 3 rounds
Answer: via the website of the Royal Dutch Federation you can put an order for a Registration Code.
Question: In the "Edit player"-screen is the field marked "Flags". What is the use?
Answer: This field can be used as you like. For instance to record the absences.
Question: the software does not find a template.
Answer: Via the menu "tools" it is possible to point the software to the location of the templates.
Question: I have Swiss Master Windows version 5.0. Is there an update available?
Answer: all updates of the 5-series are to be found on this site and are free of charge up to version 6.0
Question: Is it possible to make html-code?
Answer: Yes, it is possible to publish all results in HTML-code.
Question: I want the report "tournament" but if I do the data of the rounds is not given. In stead it reads $RND1 up to $RND9.
Answer: If you want the tournament report you have to make it from the tournament view. Menu - "view" - pick "tournament".

 

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